What is the difference between a domestic repair factory and a foreign repair factory?

The rapid development of China's automobile industry has led to the development of the automobile maintenance industry. The maintenance of the automobile market has formed a relatively large area. However, at present, the status quo of the development of China's automobile maintenance industry is not satisfactory. Compared with the foreign automobile repair industry, it can be said to be primitive and backward. Delays in working hours, high costs, and fake parts and components are common occurrences. So, where is the poor repair industry and how should we change it?

● Characteristics of foreign automobile maintenance industry

The automobile repair industry in developed countries has a great degree of difference with China in the fields of technical training, fault detection, and data query, among which there are many aspects worthy of our reference.

United States: Focus on chain operations. The reason that the United States, as a strong automobile production and consumption country, can not be ignored is the perfection of auto repair chain operations. In the 1920s, the American car repair industry began to focus on chain operations. Its professionalism and breadth were deeply loved by the American public. Chain store repair factories gradually spread throughout the United States.

Japan: Focus on human services. In Japan, several large auto companies are also major suppliers of auto repair factories. At the same time, many direct service stations or franchised service stations have emerged. The supporting technology, perfect service, unified standards, and reliable quality are the successes of the Japanese repair factory.

Canada: Forming an industry system. Canada's car repair industry has become an industry, and the government has also taken corresponding measures to ensure the normal development of the car maintenance industry.

● Status Quo of China's Automobile Maintenance Industry

China's auto repair industry started late but has a large profit margin. Profits have induced various capitals to invest in the auto maintenance industry. In this case, the status of interests and quality has been reversed. Even people who do not know enough about the knowledge of car maintenance or who don’t even know about it invest in repair shops. For various reasons, there has been a mixed mess in China’s auto repair industry.

Management is not in place: The company must develop a reasonable management system in addition to capital. There are rules to follow, there are laws and regulations, employees will do their best and the company will develop in the long run. However, many auto repair factories in China do not have a perfect management system. Therefore, it is common for employees to be sloppy, customer information is lost, and the boss makes decisions based on personal preferences. This situation is a fatal blow to a company that is in competition. It will not only delay the company, but even make the repair shop industry's positioning in the customer's mind biased.

Unordered development of talents: The continuous improvement of the level of automobile manufacturing has led to a substantial increase in the technological content of automobiles, and the development of manual and automatic transmissions and even unmanned driving technology has brought convenience to people while also enabling corresponding high-tech maintenance personnel. Supply is not enough, so car repair companies have to invest in buying advanced maintenance testing equipment to deal with more and more sophisticated cars. With the rapid development of the automobile industry, the requirements for professionals have also gradually increased. It is imperative for the entire industry to strengthen the training of relevant professionals.

The quality of spare parts is uneven: The 4s store has the highest ratio of parts and components, which is part of the reason for the high cost of the 4s store. The quality of parts and components in other repair factories is uneven, with no formal procurement channels, poor disclosure of parts and information, and shoddy for benefits.

● Cause of this situation

Weak support from the government: The lack of government support and insufficient capital investment is an important factor constraining the development of maintenance companies in China. Both hinder the application of information resources and learning technologies in the automotive maintenance industry. Because of the shortage of funds and policies, most of the companies engaged in auto maintenance are relying on free resources and connections to develop slowly. The inadequacies of relevant laws and regulations have also led to confusion in the management of the automobile maintenance industry. Monopoly and vicious competition have emerged in an endless stream.

Insufficient application of information: There is a large part of the computers used to maintain the company's equipment only to narrow the gap with competitors on the equipment, and it has not really become productive, which is a serious waste of resources. Taking the query of vehicle maintenance-related information as an example, most of the data exist in traditional media. The disadvantages of small amount of information, slow query speed, and slow update of data are obvious. Especially the information on new models and new technologies is even less.

The quality of auto repair personnel is increasing slowly: As China's maintenance industry is in a primitive backward state for a long time, the quality of personnel engaged in auto maintenance is generally low. There is a fear of the computer and the Internet, making maintenance personnel unable to learn new knowledge and skills in a timely manner. The improvement of the overall quality of employees in the industry will not ensure the quality of vehicle maintenance. In addition, the proportion of high-level skilled personnel and professionals trained in maintenance companies is also relatively low, and the relative lack of technical personnel has seriously constrained the technological progress and development of enterprises.

● How to change this situation

To achieve information management: So far, China has nearly 300,000 large and small car maintenance companies, how to win a place in the fierce competition is China's maintenance companies face problems. The realization of information management is an effective way. The enterprise managers can understand the operation of the whole plant through the network information management system and formulate corresponding management measures, which can greatly reduce the operating cost and time. In the context of the Internet, automobile repair companies should take the road of joint development online and offline. Online and offline management can better manage resources and maximize profits.

The maintenance of maintenance personnel is updated in a timely manner: The increasing development of science and technology makes the automotive technology constantly innovate, and complex mechanized devices are becoming more and more common in automobiles. At this time, what we need is a high level of maintenance personnel who are fluent in computers and equipment.


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